Ombudsman Student and Parent Survey Results
Date: November 23, 2010
We’d like to share the results of our annual Ombudsman student/parent satisfaction survey. This year’s survey was conducted in spring 2010. We received 505 parent responses and 4,027 student responses.
Student Survey Results:
- 94% believe that Ombudsman will get them to their future goals
- 91% believe programs are challenging but achievable
- 90% feel safe and secure most days or every day
- 88% believe teachers show appreciation most days or every day
- 86% make reasonable and steady progress most days or every day
- 85% believe the center has a positive atmosphere most days or every day
- 83% believe their effort level has somewhat or greatly improved
- 82% have improved their attitude toward school
- 82% of middle school students say they are prepared for high school
- 81% are satisfied with their progress
- 80% of high school students say they are prepared for life after high school
- 70% like being at Ombudsman most days or every day
- 64% obey rules more than before
- 61% report a decrease in the number of days out for behavior
- 56% have improved in their consideration for others
Parent Survey Results:
- 99% believe they received clear information about the program during the intake
- 97% believe Ombudsman teachers are sensitive to their child’s needs
- 96% believe Ombudsman has prepared their child for state tests
- 96% say phone calls are handled courteously and professionally most times or always
- 95% say phone calls are handled promptly most times or always
- 91% are comfortable with the frequency of communication from teachers
- 91% have noticed a positive change in their child’s attitude and behavior since enrollment at Ombudsman
- 89% say they have been kept adequately informed of their child’s progress
- 83% percent are pleased with their child’s progress
- 71% percent feel Ombudsman has prepared their child for life after high school
- Positive information on my child is given:
- Monthly- 28%
- Weekly- 31%
- Daily- 9%
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