Ombudsman: An Alternate Route

Center Director -- Westwood

Location: 23810 Michigan Avenue, Dearborn, MI 48124

General Responsibilities

Provides leadership so that staff and students make meaningful progress toward reaching their full potential as educators and learners. Meets the responsibilities of the position in a quality manner with an open mind toward performance improvement recommendations, so that all resources are utilized efficiently. Serves as a liaison between the Administrative Office and the center staff and students. Is accountable to the Operations Manager for performing all duties as assigned.

Success Factors

• Center operates in accordance with established standards as outlined in the Procedure Manual.
• Student records are accurate, current and kept confidential.
• An atmosphere of positive student and employee relations exists within the center.
• Relationships with referring districts and agencies, students, parents, the public and Ombudsman staff are positive.
• Communication (including required written reports and verbal communication) with the center staff and Administrative Office is timely and accurate.
• Center performance meets the corporate performance goals.

Required Background and Skills

• Bachelor’s Degree with teaching experience. State teacher certification required
• Knowledge and understanding of the Ombudsman program, management practices and procedures.
• Strong motivational and communication skills and an adaptability to shifting priorities so that a positive learning environment is assured.
• Strong time management skills for adapting and meeting deadlines.
• Strong organizational skills and attention to detail.
• Computer/clerical skills for typing and preparation of reports.