Karen LeFever, Ed.D., Executive Vice President and Chief Development Officer 
Karen LeFever, an experienced educator and administrator, directs the
company's new business development strategy. She has special expertise
in leading the development of partnerships that connect public school
and school district achievement concerns with innovative services and
programs that benefit students, school districts and communities.
Office: (303) 730-3371 | Cell: (303) 588-0547 | Email: klefever@ombudsman.com
Lisa Chitty, Senior Vice President, Business Development 
Lisa Chitty began her career as a teacher and subsequently held numerous educational leadership positions, including executive director of a private pre-school. She also founded and served as principal of a private elementary and middle school serving non-traditional learners before joining the company in 2006.
Region: Southwest, Midwest, Florida | Phone: (561) 346-2138 | Email: lchitty@ombudsman.com
Jeff Flynn, Vice President, Business Development
Jeff Flynn has managed client relations and customer service for educational organizations in both the public and private sectors. Prior to joining the company, he worked with the University of Pennsylvania and his alma mater, Widener University, to secure financial contributions to support the institutions’ goals.
Region: Northeast | Phone: (856) 207-6340 | Email: jflynn@ombudsman.com
Eva Hernandez, Vice President, Business Development
Eva Hernandez has more than 17 years of experience as a teacher, academic trainer and school administrator. Her expertise in navigating financial, operational and academic performance issues allows Eva to develop and maintain strong and successful relationships with district partners.
Region: West | Phone: (720) 841-2454 | Email: ehernandez@ombudsman.com
Phyllis Lucia, Senior Vice President, Business Development
Phyllis Lucia began her career as a teacher with ESA, where her skill in building strong partnerships with students, parents and faculty led to leadership posts that included admissions director, assistant principal and principal. Her educational expertise has also included roles as a curriculum writer and an advocate for parent and community involvement.
Region: Southeast | Phone: (561) 747-6959 | Email: plucia@ombudsman.com
Carmen Rivera-Jara, M.P.H., M.A., Vice President, Business Development
Carmen Rivera-Jara has more than 20 years experience in special education and mental and public health. She has supervised all phases of special education for students who have autism, emotional disturbance and developmental disability, and has served as a special education administrator in non-public schools.
Region: California | Phone: (951) 264-1958 | Email: crivera-jara@ombudsman.com
Ralph M. Thompson, M.A, Vice President, Business Development
Ralph M.Thompson is a 35-year veteran of Metropolitan Nashville Public Schools, most recently serving as superintendent of student services until his retirement from the district in June 2011. A graduate of Tennessee State University, Thompson joined MNPS as a physical education teacher in 1976. He later served as principal of various Metro elementary, middle and high schools before joining the district central office in 2001.
Region: Urban markets | Phone: (615) 336-3890 | Email: rthompson@ombudsman.com